# Areas we cover across Louisville > Water, fire, mold, and odor restoration in Louisville KY. 24/7 live calls, free inspections, insurance billed directly. Call (502) 829-7913. Canonical page: https://www.alldrylouisville.com/service-areas/louisville-ky/ Restoration and cleanup in our home city With our offices on Shelbyville Road, All Dry Services of East Louisville is centrally located to our service area, so when water, fire, mold or odor problems hit your Louisville property, you can count on a fast response and local crew members who care about their community and neighbors. Emergency services in Louisville ## What we restore in Louisville Locally owned, and our own crews ## Centrally located to the area we cover We are committed to supporting our community with a full range of cleanup and restoration services. Our team responds when disasters strike, with commercial extraction and drying equipment and the readings to show what it achieved. When water damage strikes, acting fast prevents further damage, whether the cause is flooding, burst pipes, or leaks. The same urgency applies to fire recovery, mold, and stubborn odors. As proud members of this community, we answer 24/7 and aim to be there within the hour. Getting to you ## How a Louisville call is handled Our office is on Shelbyville Road in the east end, which places us centrally to the area we cover. Estimates, moisture records and claim documentation are handled there during business hours. Nobody sits in the office overnight. Outside business hours an emergency call is still answered by a person, and an on-call technician is called in for it. Louisville is large enough that arrival time varies by where you are in it, so we give you a realistic window on the call rather than quoting everyone the same number. What we see in Louisville ## Why we measure before we place equipment No two buildings release moisture the same way. Plaster, masonry, drywall, slab and crawlspace each hold water differently, and what a surface looks like is a poor guide to what sits behind it. So we do not arrive with a fixed plan. The inspection establishes how the water moved through your particular building before any equipment is placed, and in anything built before 1978 we work to EPA Lead-Safe practices because cutting wet plaster or trim can disturb lead paint. William Burridge, Google review 4.9 stars across 31 Google reviews FAQ ## Questions we get from Louisville Our office is on Shelbyville Road in the east end, so arrival time varies across a city this size. The east end is quickest and the far south and west take longer, and we will give you a realistic window when you call rather than quoting everyone the same number. What does not vary is that a person answers at any hour, and that an on-call technician is called in for an emergency whatever the time. It changes the method, not the outcome. Plaster and older wall materials hold water longer than drywall and show very little at the surface while they do, so drying takes longer and we verify it with moisture meters rather than by eye. Anything built before 1978 may contain lead paint, and because cutting into wet plaster or trim disturbs it, that work follows EPA Lead-Safe practices. We are a certified firm. Both, with the same team. What changes for a business is the cost of downtime. For a business we contain and sequence the work so the parts of the building that can keep trading do, and we document the job thoroughly so the owner or facilities manager has what they need to pass upward. Why neighbors call All Dry ## What you can expect in Louisville ### 24/7 live calls A real person answers the emergency line, any hour. ### We aim to be there within the hour Damage spreads with every hour it sits. ### Free inspections* Assessment and estimate at no cost. ### IICRC certified technicians Trained to the industry standard. ### Billed direct to insurance We handle the carrier paperwork. ### BBB A+ rated A record you can check for yourself. More services ## All restoration and cleanup services in Louisville Emergency response, 24 hours a day ## Emergency restoration response, 24 hours a day One call reaches All Dry Services of Louisville, day or night, and a local person answers rather than a message service. If it is an emergency we call in an on-call technician there and then, so you are not waiting until morning to find out whether anyone is coming. If it can wait, free inspections* are scheduled during business hours. Either way your insurance is billed directly. Answering now Answered by local staff, not AI or an answering service. - We aim to be there within the hour - Free inspections and estimates* - Billed direct to your insurer *Free inspections and estimates are offered during business hours. Some conditions apply; call for further information. Inspections and estimates must be authorized by the property owner or management company. - We aim to be there within the hour - IICRC certified technicians - BBB A+ rated, accredited since 2023 - EPA Lead-Safe certified firm - Locally owned and operated - 24/7 live calls - Free inspections and estimates - We bill your insurance directly - Veteran discounts - Mitigation and remediation by our own technicians - NAT-F274909-1 - A+ rated ## Contact - Business: All Dry Services of East Louisville - Phone: (502) 829-7913 (answered 24/7) - Address: 8401 Shelbyville Rd #106, Louisville, KY 40222 - Service area: Louisville, Middletown, Jeffersontown, La Grange, St. Matthews, Hurstbourne, Fisherville, Prospect, Crestwood (Kentucky) - Rating: 4.9 across 31 Google reviews