# We make dealing with insurance easy after a disaster > We document the damage, talk to your adjuster, and bill your insurance directly. All major carriers accepted. Call (502) 829-7913. Canonical page: https://www.alldrylouisville.com/insurance/ Let us handle the paperwork Property damage, whether from water, fire, mold, storm, or other emergencies, is stressful enough without worrying about the insurance process. Our team works directly with your insurance company to simplify your claim and get your property restored as quickly as possible. How we support your claim ## Proper documentation, timely communication When damage happens, proper documentation and timely communication with your insurer is crucial. Our experienced restoration professionals will: ### Assess and document the damage thoroughly We take detailed photos, measurements, and notes of affected areas so nothing is missed during the claims process. ### Prepare accurate estimates and reports Our documentation aligns with industry standards and helps support your claim with the right information. ### Communicate directly with your adjuster We speak with your insurance adjuster to explain the scope of work, answer questions, and help avoid delays or misunderstandings. ### Provide transparent cost breakdowns Clear pricing on the work we recommend, itemised the way an adjuster expects to see it, so the numbers in your file are ours to stand behind. What to ask your carrier ## Three things worth asking before you need the answers We do not interpret policies, and we will not tell you what yours covers. These are the questions that decide how a claim goes, and the time to ask them is before anything happens. ### How does my policy treat sudden damage? A burst pipe, a failed appliance and a storm-opened roof are different events to an insurer. Ask how each is handled. ### What about damage that built up? Insurers treat a long-standing problem differently from a sudden one, which is the single biggest reason to respond quickly. ### Do I hold flood insurance? Rising ground water is usually a separate policy from a standard homeowner one. Ask whether you have it before you need it. Why expert documentation matters ## Thorough documentation means faster claims Insurance companies rely on thorough documentation to process claims quickly and accurately. Improper or incomplete documentation can lead to denied or delayed claims. Our certified technicians document the extent of structural damage, the contents that require restoration, moisture levels and hidden damage, and safety hazards and mitigation needs. This approach usually means faster processing and fewer disputes. What we will not do is tell you what your policy covers or how your deductible works. That is between you and your carrier, and a contractor guessing at it is how people end up out of pocket. What we can do is make sure the evidence behind your claim is complete: every moisture reading, every photograph, every line itemised the way an adjuster expects to see it. A claim is settled on evidence, and thin documentation is what gives anyone room to question it. All carriers welcome ## We work with all major insurance carriers We partner with all insurance carriers so you do not have to worry about whether your provider is accepted. Whether you have a national insurer or a local carrier, our team can work with them on your behalf and ensure your claim reflects the true extent of the damage and restoration required. If you have experienced property damage, contact us right away. We respond fast: evaluating your damage, partnering with your insurer, and beginning restoration without unnecessary delays. Call (502) 829-7913 to start your claim support. Jessica Des Ruisseaux, Google review 4.9 stars across 31 Google reviews Emergency response, 24 hours a day ## Emergency restoration response, 24 hours a day One call reaches All Dry Services of Louisville, day or night, and a local person answers rather than a message service. If it is an emergency we call in an on-call technician there and then, so you are not waiting until morning to find out whether anyone is coming. If it can wait, free inspections* are scheduled during business hours. Either way your insurance is billed directly. Answering now Answered by local staff, not AI or an answering service. - We aim to be there within the hour - Free inspections and estimates* - Billed direct to your insurer *Free inspections and estimates are offered during business hours. Some conditions apply; call for further information. Inspections and estimates must be authorized by the property owner or management company. - We aim to be there within the hour - IICRC certified technicians - BBB A+ rated, accredited since 2023 - EPA Lead-Safe certified firm - Locally owned and operated - 24/7 live calls - Free inspections and estimates - We bill your insurance directly - Veteran discounts - Mitigation and remediation by our own technicians - NAT-F274909-1 - A+ rated ## Contact - Business: All Dry Services of East Louisville - Phone: (502) 829-7913 (answered 24/7) - Address: 8401 Shelbyville Rd #106, Louisville, KY 40222 - Service area: Louisville, Middletown, Jeffersontown, La Grange, St. Matthews, Hurstbourne, Fisherville, Prospect, Crestwood (Kentucky) - Rating: 4.9 across 31 Google reviews